FAQs

Johnny’s Chop Shop is a cult barbershop chain with heritage in Soho, London and Brooklyn, New York. It’s a retro vibe and modern trend mash-up for remarkable grooming results. The incredible JCS products are created with Johnny’s team of barber talent.

We occasionally have same day appointments available. Find the links to our live booking systems here.

Our packaging has been developed to create the perfect balance of looking great, working well and being as sustainable as possible. Where we can, we have made our packaging recyclable. Please check with your local recycling facilities for recycling information.

We are working towards the goal of making 100% of our packaging reusable, recyclable or compostable by 2025 where possible.

We do not test any of our products or ingredients on animals, as per the requirements if EU Cosmetic Regulation EC No. 1223/2009. We do not ask any 3rd parties to carry out such testing on our behalf either.

Pomades offer long lasting hold & shine for classic styling whilst wax also delivers shine with lighter styling hold offering flexibility to restyle, clays help to boost volume & body leaving hair looking natural / matte in appearance.

The products contain unique & specially selected fragrances which are designed to enhance the product experience and leave hair /skin smelling clean & refreshed.

Please see pack PAO (Period After Opening Symbol) for how long a product should be kept after opening. This varies by product, but normally ranges from 6M – 12M.

Products should be stored in a cool, dry place away from direct sunlight.

Wash hair with warm water using shampoo & conditioner - that should do it!

Most of our products are vegan. Our non-vegan products are: Wild Cat Hair Clays, Texturising Cream, No.1 Matt Paste & Sports & Social Hair Fibre.

No.

No.

Some products contain ingredients derived from Wheat (e.g the beard oil). If you have concerns about specific ingredients, please refer to the ingredients list.

Yes - none of our products contain animal ingredients. Please note: some may contain animal by-products (e.g. beeswax) and are therefore not vegan.

Yes - some products will contain alcohol listed as "Alcohol denat.". These include the Texturising Salt Spray and aerosols. If you have concerns about specific ingredients please refer to the ingredients lists on the product pages.

Yes - to ensure product safety and optimum shelf life. All preservatives used are widely recognised as safe (as per the requirements of the EU & UK Cosmetic regulations), and have a long history of use within the cosmetic industry.

Please contact support@johnnys-chopshop.com and someone will be in touch soon.

Yep, we do offer free standard delivery for UK orders £20 and over. For full delivery details please click here.

Yep, we do offer international delivery options. Delivery charges do apply, please click here for further information.